Custom Domains

By default your public pages live on a Spatiko web address. Connecting a custom domain puts them on your own URL instead — something like tours.yourstudio.com — so everything you share carries your brand rather than Spatiko’s.

One domain, your whole business

You connect one custom domain for your business, and it applies business-wide. The same domain serves your property websites, your delivery galleries, your client portal, and your booking pages — not just one page or one listing.

It’s one domain per business, so you don’t set up a separate domain for each property website. Pick the address you want your clients to see, and every public page follows it.

Setting it up

Setup lives in Settings → Domains & Email, in the Website domain card.

1. Enter your domain. Type the full subdomain you own and want to use — Spatiko suggests something like book.yourstudio.com or order.yourstudio.com — then click Add domain. Enter it without https:// and without a path.
2. Add the CNAME record. The card switches to Waiting for DNS and shows one CNAME record. Its Name is your full subdomain and its Value is the address Spatiko gives you. Copy each one with the copy buttons and add the record at your DNS provider with its exact Type, Name, and Value.
3. Let Spatiko check. While the page is open, Spatiko checks every 30 seconds — no need to refresh. You can also click Check status at any time.

Not sure how to add the record? Open How do I add these at my registrar? under the record and pick your provider — Cloudflare, GoDaddy, Namecheap, Squarespace, or Other / not sure — for step-by-step instructions. On Cloudflare, set the record’s proxy status to DNS only. Your DNS may also be managed somewhere other than where you bought the domain, so check your domain settings to see where your records live.

What the statuses mean

The badge on the Website domain card tells you where things stand:

• Waiting for DNS — Spatiko hasn’t seen your CNAME record yet. DNS can take up to an hour to propagate.
• DNS verified and Issuing SSL — the record checks out, and Spatiko is issuing a free SSL certificate for your domain. This usually takes a few minutes, and the page updates on its own.
• Active — your pages are live on your domain, with HTTPS. The card shows an example booking URL and when the domain went live.
• Error — something went wrong. The card lists the error and common causes, like a CNAME record that isn’t set up correctly. Fix it at your DNS provider and click Retry verification, or Remove and start over.
• Suspended — the domain isn’t serving your pages. Your pages stay available on your Spatiko web address in the meantime; contact support if you think it’s a mistake.

Your email domain is separate

The Website domain card only moves your pages. The same Domains & Email page also has an Email domain card, for sending booking confirmations, delivery links, and invoices from an address on your own domain. It uses different DNS records and is set up on its own — see sending client emails from your own domain.

Changing or removing it

To change your domain, remove it and add the new one. Click Remove domain on the Website domain card and confirm. Links on that domain stop working and your pages move back to your Spatiko web address. Removing it can’t be undone, so update any links you’ve shared.

Availability

Custom domains are available on Starter and up. See the pricing page for what each plan includes.

Go deeper

• How property websites work — the single-listing sites your domain will serve.
• Branded & unbranded links — both links move to your domain once it’s live.
• Sending client emails from your own domain — the email half of Domains & Email.
• The client portal — the self-serve area for your clients, on your address rather than Spatiko’s.