Guides navigation
Getting Started
Booking & Order Forms
Scheduling
Orders & Clients
Invoicing & Payments
Media Delivery
Property Websites
Client Portal
Integrations
Team Management
Analytics & Growth
Account & Settings

Delivery Galleries

What your client sees in a Spatiko delivery gallery — a branded page to preview and download real estate photos, floor plans, video, and 3D tours.

Last updated

Every order you deliver gets its own gallery — the page your client opens to preview a shoot and download the files. This guide walks through what that page looks like from the client’s side.

A page that looks like your business

The gallery is branded as yours, not Spatiko’s. It carries your business name, logo, colors, and contact details, and it can be served on your custom domain. To the client, it reads as an extension of your studio.

It’s a responsive web page, so it works the same on a phone or a desktop.

A delivered gallery: your business name and logo in the header, the property hero with its delivered status, and the photo grid with tag filters below.

How the client gets in

Clients reach the gallery through a link — a magic link, with no account or password to set up. The link is valid for 90 days by default. You can limit it to a set number of uses, and you can revoke it at any time. If you resend a delivery, the client gets the same link back with its expiry refreshed.

The gallery only shows deliverables once you’ve sent the delivery. Before that, a valid link opens to nothing to download.

What’s inside

A gallery gathers everything from the order in one place:

  • Photos, browsable as a grid.
  • Floor plans, shown as their own group.
  • Video, 3D tours, and other content links — Matterport, Zillow, and similar.
  • The property website, if the order has one. See property listing websites.
  • Order and photographer details, so the client knows who shot what.

Previews versus downloads

The page loads fast, web-optimized images and small thumbnails for browsing. When the client wants the real files, they download the full-resolution versions.

They can download a single file, or grab everything as a ZIP. For a ZIP, they choose the format:

  • Original — the full-quality files as delivered.
  • Web-optimized — smaller files for the web.
  • MLS — resized to 2048px for listing upload.

ZIPs are built on demand, and the generated download link stays valid for a few hours. For cloud-stored orders, the original-format download comes straight from your connected cloud folder.

The download format picker: MLS Ready is recommended for most agents, with Web & Social and Full Quality as alternatives, each sized so the client knows what they're getting.

When payment is required first

If the order requires payment before download, the client can still preview thumbnails, but full-resolution viewing and downloads unlock only once the order is fully paid. A partial payment doesn’t open the files. The gallery refreshes to unlock shortly after payment succeeds. See pay-to-download for how the gate works.

A locked gallery: the client sees dimmed, locked thumbnails and a banner to pay the balance before downloads unlock.

Where galleries live over time

A delivery link is the fastest way to hand over one shoot. Over time, all of a client’s galleries also gather together in the client portal, where they can re-download past work without asking you for a fresh link.

The client portal: every gallery for this client in one place, with status and balance-due shown on each card.

For the bigger picture on how delivery fits together, see delivering your media.