Business Profile, Branding & Documents
Set up your business identity in Spatiko — company details, logo and brand colors, the terms clients accept at booking, and your property prep guide.
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Your business profile controls what clients see and agree to across every booking page, email, and property website Spatiko generates for you. It lives in three settings pages: General, Brand Assets, and Documents.
General settings
This is where your core business details live: name, contact email, phone number (entered in international format), website URL, review link, full address, and the Regional Settings card — timezone, currency, units, and client languages.
Regional Settings isn’t just a display preference. Property size (sq ft or m²) is the unit clients enter a size in and the unit your size-based service prices are measured in; Travel distance (miles or km) is the unit for travel fees. Picking a country fills in the currency and both units, and you can change each one afterward — but changing a unit or the currency doesn’t convert the numbers you’ve already entered. Currency, units, and timezone covers each setting and what to re-check after a change.
Client languages and Default language let you offer your booking form, portal, emails, and invoices in French as well as English — see offering your booking page in French.
Only the business owner and team members with the business-settings permission (admins, by default) can edit General settings.
General settings also shows your public order-page URL with a copy-to-clipboard button, so you can drop it into emails or social bios. That URL segment is set when your business is created and isn’t user-editable here — the copy button is your way to share it. If you want a fully custom domain instead of Spatiko’s URL, that’s a separate, higher-tier setting under Domains & Email — see custom domains.
Deleting the business entirely is restricted to the owner — there’s no way to delegate that action to an admin.
Brand assets
Brand Assets covers your logo, favicon, and visual identity, split into two tiers.
Available on every plan, including Free:
- Logo — upload a PNG, JPG, or WebP up to 2MB, with in-app cropping. Spatiko automatically optimizes it for your order forms, galleries, property websites, and client emails.
- Favicon — upload a PNG, JPG, WebP, or ICO up to 500KB. It shows up in browser tabs and bookmarks when clients visit your booking pages.
Requires a paid plan (see pricing for what’s included):
- Custom brand colors
- A font pick from a curated list of professional fonts
- A tagline
- Social media links (Instagram, Facebook, TikTok, YouTube, LinkedIn)
Brand Colors and Typography do double duty: “Your marketing designs start from them too.”
Marketing designs (Starter and up) — a card at the bottom of Brand Assets holds your studio’s own brand for Marketing Studio. It starts from the brand colors and font above — your primary color becomes the main color and your accent the highlight — and lets you add what designs need beyond them: a second color, text and background colors, and a body font, or a different shade for print and social. Use colours from logo fills the colors in from your logo, and a preview shows a sample post and flyer as you go. Listing designs use each client’s brand instead, from the client and company brand kits covered in client and company brand kits; your team can still apply your studio colors to a design by hand in the editor. On the Free plan the card shows as an upgrade prompt.
Saving any brand change updates your public booking pages immediately — there’s no publish step. The Marketing designs card saves with the rest of the page, under the same Save.
Documents
Settings → Documents holds what clients agree to when they book, and what they get from you before the shoot. It’s on every plan, and it’s split into two groups:
- Booking terms — “Clients accept these when they book. Write your own: Spatiko can’t provide legal text.”
- Terms of Service — clients accept these when they book.
- Cancellation Policy — accepted at booking, and repeated in the confirmation email.
- Privacy Policy — linked from the cookie banner when tracking is on.
- Client guides — “Sent to clients automatically with their booking emails.”
- Property Prep Guide — a short checklist for getting the home ready, added to the booking confirmation and the day-before reminder. It has its own guide: property prep guide.
Each document is a row with a status pill: Not set when nothing’s been added, Link or Text for booking terms in use (On for the prep guide), and Off when you’ve saved something but switched it off.
Setting up a document
Click a row to open it:
- Turn it on. For Terms of Service and the Cancellation Policy the switch reads Ask clients to accept at booking — clients tick a box to accept before they can book. For the Privacy Policy it’s Link it from the cookie banner.
- Choose Write or Link. Write stores your text in Spatiko, up to 20,000 characters, with a Preview to check it; clients read it in a window on the booking form. Link points to a page you host; enter a full link starting with https://. The Privacy Policy is link-only: it’s a page on your website that clients open from the cookie banner.
- Save.
Switching a document off keeps your text or link, so you can turn it back on later without retyping it. If the switch is on but there’s nothing to show yet, Spatiko asks you to “Write the text first, or turn this document off.”
New businesses start with every document Not set. Spatiko doesn’t ship default legal boilerplate — you’re responsible for supplying your own terms and policies.
Your Privacy Policy link is what appears in the cookie-consent banner whenever analytics tracking is turned on, so it’s worth setting even before you’re strict about the other two. Clients are only ever asked to accept the Terms of Service and the Cancellation Policy, never the Privacy Policy or the prep guide.
Every time you change one of your booking terms, Spatiko keeps the previous version in a permanent history. Clients agree to your terms when they book through your order forms, and the specific version they agreed to is recorded with the order — giving you an audit trail of exactly what terms were in effect for any past booking.
Documents in French
If you offer French, each document’s dialog gains an English | Français switch, and each language is set separately. Booking terms in use need a French version: until you add one, the row shows an amber FR missing pill and French-speaking clients see your default-language version. Spatiko also asks for those French versions before it will add French as a client language — see offering your booking page in French. The prep guide is the exception: a French version is optional, its FR missing pill is grey, and French-speaking clients get your default-language guide.
Go deeper
- Setting up your Spatiko account — where business basics and branding fall in the first-run setup checklist.
- Custom domains — put your booking pages, galleries, and property websites on your own URL.
- Delivery galleries — the branded page clients land on to preview and download their media.
- Invoices and payment tracking — how your business details show up on the invoices and receipts Spatiko generates.
- Marketing Studio — the listing flyers, posts, and stories your brand and your clients’ brands feed into.
Frequently asked questions
Can I change my Spatiko booking page URL?
Not from General settings. Your public order-page URL is shown there with a copy-to-clipboard button so you can drop it into emails or social bios, but the URL segment itself is set when your business is created and isn't editable there. If you want your own address instead, that's a separate, higher-tier custom domain setting.
Does Spatiko provide terms of service and a cancellation policy?
No — Spatiko doesn't ship default legal boilerplate, and every document starts as Not set. You write your Terms of Service and Cancellation Policy in Spatiko (up to 20,000 characters) or link to ones you host, and the Privacy Policy is always a link. If you offer French, each of those three needs a French version too.
Who on my team can edit business settings?
The business owner and anyone with the business-settings permission, which admins hold by default, can edit General settings, Brand Assets, and Documents. Deleting the business outright is restricted to the owner and can't be delegated to an admin.
Do I have to publish after changing my logo or brand colors?
No. Saving any brand change updates your public booking pages immediately — there's no publish step. Logos go up as a PNG, JPG, or WebP up to 2MB with in-app cropping, and Spatiko optimizes the file for order forms, galleries, property websites, and client emails.