Managing Your Subscription & Billing
Manage your Spatiko subscription — how upgrades, downgrades, cancellation, payment method updates, and your subscription invoices work.
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Your Spatiko subscription is managed under Settings > Billing. Only the account owner, or an admin who’s been granted billing permission, can see and change it.
Starting or resuming a paid plan
Moving from the free plan to a paid one — or resubscribing after a full cancellation — goes through Stripe Checkout. You’ll be taken to a secure Stripe page to enter payment details and confirm the plan.
If you already have an active paid subscription, changing plans doesn’t send you through checkout again. It uses a separate, in-app plan-change flow instead.
See pricing for what’s on each plan.
Upgrading
An upgrade takes effect immediately. Stripe prorates the cost, so you’re charged the difference right away, and you get the new plan’s features as soon as the change goes through.
Downgrading
A downgrade doesn’t take effect immediately. You keep your current plan and its features for the rest of the billing period you’ve already paid for, and the downgrade only switches over once that period ends.
You can cancel a scheduled downgrade at any time before it takes effect, which simply keeps you on your current plan.
Cancelling
Cancelling your subscription doesn’t cut off access right away — it’s set to end at the close of the current paid period, so you keep access until then.
You can reverse a cancellation (reactivate the subscription) at any point before the period actually ends.
Updating your payment method
You can update your card in-app through a secure card-entry form, without leaving Spatiko. If you’ve been on a paid plan before, you can also update payment details through a full Stripe-hosted billing portal.
Invoices
The billing page shows your last 5 Spatiko subscription invoices, pulled live from Stripe. Each one links to the hosted invoice and a downloadable PDF.
This is your bill from Spatiko for your own subscription — it’s separate from the invoices Spatiko generates for your clients on their orders. For those, see invoices and accounting.
For how AI credits fit into your account, see AI credits.
Go deeper
- AI credits and what uses them — where the credit balance beside your plan comes from and how to top it up.
- Business profile, branding and legal documents — the rest of Settings, from your logo to the terms clients agree to.
- Accepting online payments with Stripe — the separate Stripe connection that lets your clients pay you.
- Roles and permissions in depth — grant an admin billing access without handing over the whole account.
- Account and billing overview — everything that lives in Account and Settings, in one page.
Frequently asked questions
If I cancel my Spatiko subscription, do I lose access straight away?
No. Cancelling is set to take effect at the close of the current paid period, so you keep your plan and its features until then. You can reverse the cancellation and reactivate the subscription at any point before the period actually ends.
What happens when I upgrade in the middle of a billing period?
An upgrade takes effect immediately. Stripe prorates the cost so you're charged the difference right away, and the new plan's features are available as soon as the change goes through. Downgrades work the opposite way — you keep your current features until the period you've already paid for ends.
Where do I find my Spatiko subscription invoices?
The billing page lists your last 5 subscription invoices, pulled live from Stripe, each linking to the hosted invoice and a downloadable PDF. These are your bills from Spatiko — separate from the invoices Spatiko generates for your clients on their orders.
Who can change the plan or see billing?
Only the account owner, or an admin who's been granted billing permission, can see and change the subscription under Settings and then Billing.