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Recording Cash, Check & Other Manual Payments

How to record a cash, check, bank transfer, or other offline payment on a Spatiko order — payment status updates instantly and gated downloads unlock.

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Not every payment comes through online checkout. A client hands you a check at the shoot, a brokerage pays by bank transfer, an agent sends money over Venmo. Spatiko doesn’t pretend those payments don’t exist — you record them on the order, and everything downstream catches up: the payment status, the balance, and the download gate.

Where you record a payment

Open the order. The Billing card shows the running balance, and while there’s money owed, a Record payment button next to it. The same button sits on each open invoice’s page — record wherever you happen to be looking.

The order's Billing card — balance due, the Record payment button, and the Payment history link.

The same card has a Payment history link, so you can see every payment already on the order — online and manual — before you record another one.

Recording payments follows your team’s roles and permissions: anyone allowed to manage invoices can do it.

What you enter

Record Payment opens a short form:

  • Amount — whatever the client actually paid. The form shows the amount due, with a one-click shortcut to apply the full outstanding balance.
  • Method — card, bank transfer, cash, check, or external for anything else (Venmo, Zelle, and the like).
  • Type — usually an order payment. You can also label a payment as a deposit or a tip.
  • Reference number — appears when the method is check or bank transfer, so you can keep the check number or wire reference with the payment.
  • Notes — optional, for anything worth remembering later.
Recording a check payment: amount with the full-balance shortcut, method and type, and the reference number field that only shows for check or bank transfer.

The payment is dated the moment you record it and counts immediately — there’s no pending state or confirmation step for manual payments.

How a payment lands on invoices

You don’t allocate money by hand. A recorded payment is applied to the order’s open invoices oldest-due-first, so the longest-standing debt clears first. Record it against a specific invoice — from that invoice’s page, or with the Apply to invoice picker that appears when an order has invoices for more than one payer — and that invoice is settled first, with any overflow rolling to the next oldest due.

One check covering several invoices is therefore one recording, not three: the amount spreads itself. Tips are the exception — a tip is never applied to an invoice, so recording one can’t accidentally shrink a balance.

Partial payments

You don’t have to wait for the full amount. If a client pays part of the balance, record exactly what they paid: the order’s payment status moves to partial, and the remainder stays on the order as the amount due. Record the rest whenever it arrives — each payment is listed separately in the payment history, and once the balance reaches zero the order flips to paid.

What recording a payment does

  • Payment status updates instantly. The order recalculates as soon as you save — partial if a balance remains, paid when it’s settled. See how invoices work for the full status list.
  • Gated media unlocks. If the order uses pay-to-download, full-resolution downloads open the moment the order is paid. The gate follows payment status, not payment method — cash unlocks it just like a card payment.
  • The order’s activity feed logs it — method, amount, and who recorded it — so there’s a clear trail of when the money came in and who entered it.
The order's Activity tab logs every manual payment — method, amount, and who recorded it.

Recording a cash tip

If a client tips you in cash at the shoot, record it on the order with the type set to Tip. Tips recorded this way flow into photographer payouts, attributed to the order’s primary photographer — the one on the earliest assigned session. In a solo business, that’s you.

Clients can also add a tip when they pay online, without you recording anything.

A cash tip in the payment history — flagged with a Tip pill and rolled into the order's Total Tips Received.

Where this fits

Manual payments are the fallback that keeps every payment timing honest: even without Stripe connected, an order set to pay-on-delivery stays locked until you record the payment. For the full picture of how money moves through a shoot, start with getting paid.

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Frequently asked questions

Can I record a partial payment on an order?

Yes — you don't have to wait for the full amount. Record exactly what the client paid and the order's payment status moves to partial, with the remainder staying on the order as the amount due. Record the rest whenever it arrives, and the order flips to paid once the balance reaches zero.

Does a payment I record have to clear before it counts?

No — a manual payment is dated the moment you record it and counts immediately, with no pending state and no confirmation step. The order's balance and payment status recalculate as soon as you save, so the order always reflects what the client has actually handed over.

How do I record a payment made through Venmo or Zelle?

Choose external as the method. Alongside card, bank transfer, cash, and check, external covers anything else a client might use. Check and bank transfer also get a reference number field so you can keep the check number or wire reference with the payment.

How do I log a cash tip a client handed me at the shoot?

Record it on the order with the type set to Tip. Tips recorded this way flow into photographer payouts, attributed to the order's primary photographer — the one on the earliest assigned session. In a solo business, that's you.