Delivering Your Media
How Spatiko media delivery works: upload and edit real estate photos, publish branded client galleries, and collect payment before or after download.
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When a shoot is edited and ready, delivery is how it reaches your client — a page that carries your branding, not Spatiko’s, where they open a link, preview everything, and download the files they need. This section covers the whole path: getting raw files onto an order, handing them off for editing, publishing the gallery, and getting paid. The media delivery overview shows what the finished gallery looks like from the client’s side.
New to this and weighing up methods? How to deliver photos to real estate agents covers what to send, what sizes, and why a branded gallery beats a shared folder.
From raw files to a ready order
Get media onto an order by uploading directly or through your connected cloud storage. Uploads run in the background so you can keep working — and uploading straight from a phone or iPad is reliable even with big files. Spatiko sorts photos from floor plans and optimizes every file for delivery automatically, so your client can download in whichever format they need — Listing Ready for listing portals and print, Web & Social for email, social, and websites, or, when the order has originals to serve, Full Quality for the largest files. You never export a separate set of delivery sizes yourself.
“Listing Ready” is a size and quality label only — Spatiko does not connect or upload to any MLS or listing service.
Loop in an editor when a shoot needs it
Most shoots get edited before they’re ready to send. Assign a team member or an outside editor, and Spatiko emails them a link to the raw files, a folder to drop the finished ones into, and your instructions — no separate login or portal for them to manage. Their finished files come back into the order’s delivery folder, ready for you to publish — pulled in automatically with Dropbox, or with a quick manual import from Google Drive.
If the shoot includes video, there’s one more stop before delivery: send the cut for client sign-off with Frame.io video review — the client leaves timestamped comments right on the timeline, no account needed on their side — then attach the approved version to the order.
Publish the gallery and get paid
Delivering an order is a single action: Spatiko marks it complete and emails every recipient their own gallery link. On an order with several participants — a co-listing agent, the seller — each person who receives the delivery gets their own personal link, while someone who’s only there to pay the bill doesn’t get the gallery at all. If you require payment first, delivery hands off to the pay-to-download flow, and downloads unlock once the client pays. Otherwise you bill through an invoice — and an optional setting can issue and email it automatically the moment you deliver. Delivering counts toward your plan’s monthly allowance — see pricing for what’s included.
The gallery carries the whole shoot: photos, floor plans, video, tour links, the property website, and any other file you upload to the order — a PDF brochure, a printable flyer, a floor-plan CAD file — each downloadable on its own. It also includes a marketing kit, where the agent turns your photos into ready-to-post social images.
When a client wants a change
Delivery isn’t always the last step. From the gallery, the client selects the photos or floor plans that need another pass and sends them back with a note on each — no email thread to untangle, no guessing which shot they meant.
Those requests land on the order’s media as a banner, with a filter to show only the flagged files. Re-upload the corrected file or fix it in place, mark the requests resolved, and deliver again — the client keeps the same gallery link. You’re notified by email and in the app when a request comes in.
That flow covers photos and floor plans. For video, feedback lives in Frame.io video review instead — the client leaves timestamped comments on the cut itself, usually before you deliver at all.
Cloud storage ties it together
Connect Dropbox or Google Drive and Spatiko organizes every order into raw and delivery folders in your own storage. It’s one connection for your whole business, so teammates and outside editors work with the files without needing their own account.
It’s also how clients get true full-resolution originals: Spatiko serves them straight from the order’s delivery folder, and the client downloads them in one click from the gallery — they never touch, see, or need a cloud storage account of their own.
Go deeper
- Uploading & processing media — accepted file types, size limits, and how files land on an order.
- Sending a delivery — what “complete and deliver” does, and how re-delivering and invoicing work.
- Delivery galleries — what the client sees, and how previews and downloads work.
- How clients view and download their media — what delivery looks like from the agent’s side of the portal.
- Sending media for editing — hand raw files to a team member or outside editor, and track the request.
- Frame.io video review — client sign-off on video cuts before delivery, with timestamped comments.
- Marketing kits — the ready-to-post social images every delivered gallery includes.
- Cloud storage sync — connect Dropbox or Google Drive so finished files flow in automatically.
Frequently asked questions
Do my clients need a Dropbox or Google Drive account to download their files?
No. On an order backed by your connected cloud storage, Spatiko serves the true full-resolution originals straight from the order's delivery folder and the client downloads them in one click from the gallery. They never touch, see, or need a cloud storage account of their own.
Does the delivery gallery show Spatiko branding?
No — the page carries your branding, not Spatiko's. The client opens a link, previews the whole shoot, and downloads what they need from a page that reads as an extension of your studio.
Do I have to export web-sized and listing-sized copies before I deliver?
No. Spatiko optimizes every file for delivery automatically, and your client picks the format at download — Listing Ready, the high-resolution version for listing portals and print that most agents choose, or Web & Social, smaller files for email, social, and websites. Full Quality, the largest files, appears when the order has originals to serve. Spatiko does not connect or upload to any MLS or listing service.
Can I require payment before my client can download their files?
Yes. With the pay-to-download gate on, delivery still goes out and the client can preview everything, but downloads stay locked until the order is paid. Otherwise you bill through an invoice, and an optional setting can issue and email it automatically the moment you deliver.